Browser Compatibility | Technical Information
Technical information about this website
The website and software have been tested and work reliably on the overwhelming majority of systems, any difficulties are likely to be something to do with the software configuration on your computer.
The most common of these problems are:
Your system doesn't accept cookies.
Your system doesn't allow pop-ups.
Our use of some CSS code may result in minor visual defects with older web-browser software.
The site is designed to best target users of 1024x768 screen resolution. It will be fully functional with lower resolution configurations but the best experience of the site will be at 1024x768
So what can I do about it?
The site is built to common and widely accepted standards, if you are encountering difficulties with this site then there are very many other major websites which present similar or worse problems and your use of the Internet will present you with continuing difficulties.
There are several possible causes for
your difficulties, resolving these will fix the problem:
There is some other software blocking cookies or popups, some security products can be set up to do this.
You have an old or uncommon Web-browser. The site is tested using latest and recent versions of Netscape/Mozilla and Microsoft Internet Explorer, it may degrade on older versions.
We are not aware of any specific conflicts
between this site and AOL however AOL software has a reputation for presenting
the user with difficulties accessing some websites. AOL users can use one of the
standard browsers when connected to AOL and we recommend they do so.
If you are using a PC within a business it may be that your employers security systems are intervening. Ask your systems administrator for help.
The better security software leaves the choice in your hands on a site by site basis so you can keep the bad guys out and let the good guys in, rather than barring the door to all.
Having said that, there is a need to be
realistic about the level of risk.
Popups are usually blocked just because some sites over-use them, often for intrusive advertising and they become a nuisance.
COOKIES - Cookies are small files
written to your computer by the website, usually intended to improve the users
experience of the website.
The only personal information stored in any cookie created by this website is information you have typed into a form on a web-page on this site (e.g. your email address).
The data stored in the cookie is only accessible by the website that placed it and only using your web browser. You may view the cookie by clicking HERE. (Note that the contents of cookies are not designed to be human-readable but it is usually possible to get an idea of their purpose/content).
Many web browsers and security products will include facilities to allow you to control cookies either preventing them altogether or allowing them only in designated circumstances. If you do not wish to have cookies stored on your computer please use one of these facilities, however you should be aware that an aggressive anti-cookie stance will significantly degrade your experience of the internet.
POP-UPS - Supplementary "pop-up" browser windows can be an annoyance. Unfortunately some websites abuse the capability and flood you with annoying and unwanted advertisements.
This website will only use pop-ups where they represent the best way of making important information visible to you. Examples of "good" use of pop-ups might be to see a larger photo of a product shown on the web page by a thumbnail image or to show the current state of your "shopping cart" on an ecommerce website.
Many web browsers and security products will include facilities to allow you to control pop-ups either preventing them altogether or allowing them only in designated circumstances. If you do not wish to permit pop-ups please use one of these facilities, however you should be aware that an aggressive anti-pop-up stance will significantly degrade your experience of the internet.
The Google Toolbar (available free from http://toolbar.google.com) hands flexible control of pop-ups to the user (and provides some other useful features). Also, a popup blocker is featured in Internet Explorer 7
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